Turning the Problem Construction Project into Extraordinary Success
By Jim Eisenhart
We’ve all been there: the projects that started with good people who had good intentions and then went south, or maybe just sideways.
And we know how to play the games once this starts. The ‘hi-low change order’ game, the ‘it is a change/no it is not’ game, ‘it’s in the scope/not in the scope’ and, the ‘CYA e-mail and letter writing’ game. This game playing, case building and posturing only causes stress and wastes time.
We all have good excuses as to why out project cannot be fixed. People who won’t change; lousy or incomplete drawings, bureaucratic owners and change order artist contractors.
Suppose you took all these excuses away and gave your team the opportunity to reset with measurable, non contractually binding goals. Goals that, when realized, would equate to an extraordinary success for every project stakeholder.
Then back these up with key milestones, collaborative processes and personal commitments + a review process to acknowledge future success and support continuous team improvement.